Customer reference number: 2120192535
Please quote your customer reference number when contacting Samsung
Email response ID: 2120192535
Dear David Murphy,
Thank you for contacting Samsung.
I am sorry to hear about the comcast codes not working with your home theater. I can understand the inconveniences that this issue has caused.
I am sorry to hear that the codes provided by Comcast did not work. I did research this further with our Social Media team and do see that the issue is to be resolved by Comcast. If you have any other questions or concerns, please let me know.
If for any reason the information we provided did not resolve your issue, we have various contact channels that are available to assist in resolving your concern.
For Immediate assistance with a live agent,
you can chat with us
here
Samsung’s Social Media Team is available to assist with providing up-to-date information or answering
questions 9AM to 10PM EST (Mon – Fri).
Visit us on Facebook
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For support by phone, you can reach us at 1-800-SAMSUNG
Thank you for being a Samsung Customer!
SamsungOnline Support
Kind regards,
Kayla
Email Support Team
SAMSUNG Customer Support Center
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